Shipping Policy
Shipping & Delivery Policy
At VEDICTH VENTURES LLP, we aim to deliver fresh and quality edible oils right to your doorstep in a safe and timely manner. This Shipping & Delivery Policy outlines how your orders are processed and delivered.
Shipping Timeline
- Orders are usually processed within 24–48 hours of confirmation.
- Delivery timelines typically range from 3 to 30 days, depending on your location, courier partner availability, and unforeseen circumstances.
- Customers will be notified via email/SMS once the order is dispatched along with tracking details.
Delivery Coverage
- We currently deliver across India.
- Some remote or restricted areas may experience extended delivery timelines. Our support team will inform you in such cases.
Shipping Charges
- Free shipping may be offered on select orders or during promotional periods.
- Standard shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
- Once dispatched, you will receive a tracking ID via email/WhatsApp/SMS.
- You can track your order using the courier partner’s tracking portal until it reaches your address.
Delivery Guidelines
- Please ensure that the delivery address and contact details provided at checkout are correct.
- In case of unsuccessful deliveries due to incorrect address or unavailability, re-delivery charges may apply.
- For bulk orders, delivery timelines may vary, and our team will coordinate directly with you.
Delays & Exceptions
- While we strive for timely deliveries, delays may occur due to:
- Public holidays or natural calamities.
- Courier partner delays or unforeseen logistic issues.
- Remote or non-serviceable locations.
- We will keep you informed in case of any unexpected delays.
Support
- For any shipping or delivery queries, please contact us:
- Email: support@homehelms.com
- Phone/WhatsApp: +91 7483024348