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Privacy Policy
This Privacy Policy governs the collection, use, disclosure, and protection of personal information provided by users (“you”) to www.homehelms.com (“we,” “us,” or “our”). By accessing or using our website, you agree to the terms set forth herein.
1. Collection of Information
We collect both personal and non-personal information when you visit our website, engage with our services, or complete transactions. Personal information includes your name, email address, phone number, billing and shipping addresses, and payment details, which you provide voluntarily during account creation, checkout, or inquiries. Additionally, non-personal information, such as IP address, browser type, device information, and browsing behavior, may be collected automatically through cookies and tracking technologies. This data helps enhance website performance and improve the user experience.
2. Use of Collected Information
The information collected is used for legitimate business purposes. This includes processing orders, managing payments, fulfilling delivery obligations, and providing customer support. Additionally, it is used to communicate updates about orders, promotional offers, or relevant service changes. Non-personal data is analyzed to optimize website functionality and deliver a better user experience. All data usage complies with applicable legal standards and this Privacy Policy.
3. Disclosure of Information
Your personal information is not sold, rented, or traded to third parties. However, it may be shared with trusted service providers, such as payment processors and logistics partners, solely for the purpose of providing their services. Banking details, such as debit card and credit card information, are excluded from such sharing. Disclosure may also occur to comply with legal obligations or to protect our rights, enforce our terms of service, or prevent fraud and unauthorized activity.
4. Data Security
We take commercially reasonable measures to secure your information against unauthorized access, alteration, or destruction. This includes encryption, secure payment gateways, and system monitoring. Despite our best efforts, no security system is entirely impenetrable, and by using our website, you acknowledge this inherent risk.
5. Cookies and Tracking Technologies
Our website uses cookies to collect non-personal information, which allows features such as user recognition, shopping cart functionality, and analytics. Cookies do not store personal information but may enable the delivery of personalized content. You can disable cookies through your browser settings, although this may limit certain features of the website.
6. User Rights and Choices
You have the right to access, correct, or delete the personal data we hold about you. Additionally, you can withdraw your consent for data processing where applicable or opt-out of receiving marketing communications by using the unsubscribe link in our emails. Requests regarding your rights can be directed to the contact information provided below.
7. External Links
The website may include links to third-party websites. While we strive to provide reputable links, we are not responsible for the privacy practices or content of these external sites. We encourage users to review their respective privacy policies before engaging with them.
8. Changes to This Policy
We reserve the right to amend this Privacy Policy at any time without prior notice to the user. Changes to the policy will be made in accordance with legal requirements or our operational practices. Updates will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
9. Contact Information
For inquiries, concerns, or requests regarding this Privacy Policy, please contact us at the details provided below:
VEDICTH VENTURES LLP
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Email: support@homehelms.com
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Phone/WhatsApp: +91 7483024348
Acknowledgment: By accessing our website and providing your information, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
